Help Center

Welcome to the HVACKER Help Center. Here you'll find quick answers and guides for using the HVACKER app.

1. Getting Started

  • Download the app from the App Store
  • Log in or sign up using your email
  • Allow camera and location access for full functionality

2. Scanning HVAC Equipment

  • Use the camera to scan the equipment label or serial number
  • The app identifies the model and retrieves parts, manuals, and availability

3. Account Management

  • Update your email or password anytime from Account Settings
  • Saved searches and favorites sync securely with your HVACKER account

4. Troubleshooting

  • If scanning fails, ensure the label is well-lit and clear
  • Confirm camera permissions are enabled
  • If results seem incomplete, try re-scanning or manually searching the model number

5. Need more help?

Visit our Support page or email us directly at support@hvacker.ca

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